Last updated: 27 January 2025

Contego (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our subscription services.

By accessing our website or subscribing to Contego, you consent to the practices described in this Privacy Policy.


1. Information We Collect

We collect information in the following categories:

A. Information You Provide

When you interact with Contego, you may provide:

  • Name
  • Email address
  • Company name
  • Billing information
  • Content briefings, project notes, documents, or URLs
  • Messages sent through our forms or communication tools

You provide this information voluntarily when submitting requests or subscribing to our services.

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on site
  • Cookies and tracking data

This data helps us improve website performance and user experience.

C. Payment Information

Payments are processed securely through third-party providers such as Stripe, Paddle, or similar platforms. Contego does not store full credit card details.


2. How We Use Your Information

We use your information to:

  • Provide our subscription-based content service
  • Communicate about requests, drafts, and revisions
  • Manage your account
  • Process payments
  • Improve website functionality
  • Respond to inquiries or support requests
  • Send service-related notifications
  • Ensure security and prevent misuse

We do not sell or rent your information to third parties.


3. How We Store and Protect Information

We take data security seriously.

We use:

  • Encrypted communications (HTTPS)
  • Secure third-party payment processors
  • Access control for internal systems
  • Limited employee access to client files
  • Regular security reviews

Despite safeguards, no online platform is completely risk-free. By using our services, you acknowledge the inherent risks of online data transmission.


4. Sharing of Information

We do not sell or share your information except in the following cases:

A. Service Providers

We may share information with trusted vendors who support our operations, including:

  • Payment processors
  • Project management tools
  • Email providers
  • Website hosting services

These providers only access information required to perform their functions.

B. Legal Requirements

We may disclose information:

  • To comply with legal obligations
  • To respond to government requests
  • To protect the rights, property, or safety of Contego or others

5. Your Rights

Depending on your location, you may have the following rights:

Right to Access

Request a copy of the information we hold about you.

Right to Correction

Request corrections to inaccurate or incomplete data.

Right to Deletion

Request deletion of your personal data, subject to retention laws.

Right to Withdraw Consent

Opt out of communications at any time.

Right to Data Portability

Request your data in a structured, machine-readable format.

To exercise these rights, email us at:

info@contego.agency


6. Data Retention

We retain information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Maintain business records

Client drafts and project materials are retained for operational purposes, unless deletion is requested.


7. Cookies and Tracking Technologies

Contego uses cookies to:

  • Improve website performance
  • Understand user behavior
  • Maintain session functionality
  • Support analytics

You may disable cookies in your browser settings. Some features may not function properly if cookies are disabled.

A separate Cookie Policy can be provided if required by GDPR.


8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage users to read the privacy policies of any external site they visit.


9. Children’s Privacy

Contego does not target or knowingly collect information from individuals under the age of 18. If we become aware of such data, we will delete it promptly.


10. International Users

If you access our services from outside your country, you agree that your information may be transferred, stored, and processed in jurisdictions where Contego or its service providers operate.

We comply with GDPR principles for EU users to the best of our operational capability.


11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a new “Last Updated” date. Your continued use of our services constitutes acceptance of the updated policy.


12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

Email: info@contego.agency
Website: www.contego.agency

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