Last updated: 27 January 2025

Welcome to Contego. By subscribing to our service, accessing our website, or submitting any request to Contego, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree, you must not use our services.

These Terms govern the relationship between you (“Client”) and Contego (“Company”).


1. Overview of Service

Contego provides a subscription-based content writing service. Clients may submit content requests within the limits of their chosen subscription plan. Contego delivers written content based on the requests submitted, following the rules and structure of each subscription tier.

Contego does not guarantee specific results, revenue, rankings, or outcomes from the use of our content.


2. Subscription Plans

By subscribing to Contego, you agree to the pricing, features, and limitations listed on our Pricing page at the time of subscription. Contego reserves the right to update or modify pricing and plan features at any time. Any changes will apply to future billing cycles.

Each plan includes:

  • A specific number of active requests
  • Defined turnaround times
  • Queue and priority rules
  • Access to all content types unless stated otherwise

Contego may update plan features to improve service quality.


3. Active Requests and Queue System

Content work is defined by “active requests.”

An active request is any piece of content currently being written or revised by Contego. When a request is completed, the next item in your queue becomes active.

Client responsibilities:

  • You may submit unlimited requests to your queue
  • Only the number of active requests included in your plan will be worked on at any time
  • Turnaround times apply only to active requests

Contego may refuse requests that fall outside reasonable scope, violate policies, or contain harmful or illegal material.


4. Turnaround Times

Turnaround times vary by plan and represent the typical time to deliver a first draft.

Turnaround times do not include:

  • Weekends
  • Major holidays
  • Extended revisions
  • Delays caused by unclear instructions or missing information

Contego aims to meet stated timelines but does not guarantee them.


5. Revisions

Each subscription includes revisions according to plan rules.

  • Only the Scale Plan includes unlimited revisions
  • Launch and Growth Plans include reasonable revisions within scope
  • Revisions must relate to the original request
  • Major rewrites or new directions may be treated as new requests

Contego reserves the right to limit excessive revision behavior.


6. Scope of Work

Contego provides written content only. This includes but is not limited to:

  • Blog articles
  • Website copy
  • Landing pages
  • Emails
  • Product descriptions
  • Product explanations
  • Help documentation
  • Social copy
  • Content outlines
  • Founders’ LinkedIn content (if subscribed to the LinkedIn service)

Contego does not provide:

  • Audio or video editing
  • Graphic design
  • Full social media management
  • Posting and publishing on behalf of the client (except LinkedIn ghostwriting if selected)
  • Strategy beyond content structure and clarity
  • Guaranteed SEO performance or rankings

Contego may decline work that violates legal, ethical, or platform guidelines.


7. Payments and Billing

Subscriptions renew automatically every month unless canceled.

By subscribing, you authorize Contego to charge your payment method on a recurring basis until canceled. Failed payments may result in account suspension.

All prices are listed in USD unless otherwise stated.


8. Refund Policy

Due to the nature of subscription-based services, Contego does not offer refunds for any billing period already processed.

Clients are responsible for canceling subscriptions before the next billing cycle if they no longer wish to continue.


9. Cancellation Policy

You may cancel your subscription at any time. Cancellation stops future billing but does not refund previous payments.

Upon cancellation:

  • Your account will remain active until the end of the current billing period
  • Any remaining requests in your queue will not be completed after your billing cycle ends
  • Contego will not store or retain drafts for future use

10. Intellectual Property Rights

Once full payment for a billing period is received, you receive complete ownership and usage rights to all content delivered to you.

Contego retains no rights to your completed content.

Contego reserves the right to display anonymized, non-sensitive samples for portfolio purposes unless the client requests removal or anonymity.

A client may request non-display at any time by contacting us.


11. Client Responsibilities

You agree to:

  • Provide clear, accurate instructions for each request
  • Submit necessary information to complete tasks
  • Ensure your content requests do not infringe on third-party rights
  • Refrain from submitting harmful, illegal, or unethical content

Contego is not responsible for inaccuracies caused by incomplete or unclear instructions.


12. Confidentiality

Contego keeps all client information private and confidential.

We do not disclose your identity, company details, or project materials to any third party unless required by law.

Private information is never used in marketing without client approval.


13. Use Restrictions

Clients may not:

  • Resell Contego content as a standalone product (such as PLR content)
  • Use Contego output for defamatory, harmful, or illegal purposes
  • Circumvent or misrepresent the active request system
  • Allow third parties to use their subscription

Contego may terminate accounts that violate these rules.


14. Limitation of Liability

Contego is not liable for:

  • Loss of profits
  • Revenue decline
  • SEO performance
  • Business outcomes
  • Claims arising from content misuse
  • Delays caused by incorrect or incomplete instructions

Our maximum liability is limited to the fees you paid during the most recent billing cycle.


15. Termination

Contego can suspend or terminate access to the service if:

  • Payment fails
  • You violate these terms
  • You misuse the service

Upon termination, you lose access to your queue and unused requests.


16. Modifications to Terms

Contego may update these Terms at any time. Continued use of the service after changes constitutes acceptance of the revised Terms.


17. Contact Information

If you have questions about these Terms, contact us at:

Email: info@contego.agency
Website: www.contego.agency

Your on-demand content subscription for founders, teams, and agencies. Consistent, high-quality writing without hiring.

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